Knowledge Base

With Tenpointsix you instantly have cross-channel knowledge and collaboration.  Our product’s knowledge base gives you the opportunity to increase first contact resolution.  Tenpointsix allows you to utilize your own data and information to the best benefit of all.  You can collaborate on SOP’s, testing procedures, work instruction, product information or empower your sales team with technical information from the service team.  Tenpointsix has customizable templates to allow the best knowledge share and collaboration within your business.