Field Service and Mobility
Tenpointsix will steer you in the right direction.
Tenpointsix can change the way you think about field service and mobility. Our product, as an iPad or iPhone application, greatly increases mobility, availability and usability. Tenpointsix is available via iTunes and allows for easy navigation with your iPhone or iPad touchscreen interface. Field personnel can use its many features and advantages to increase efficiency and accuracy. Tenpointsix gives complete step-by-step guidance through complex diagnostic procedures, visual indicators of tolerance ranges, ideal values, and safe minimums and maximums, and quick access to knowledge base, product manuals, photos, and diagrams. It also displays team members and location maps at the touch of a button. Tenpointsix also has additional guidance for field personnel such as:
- Configurable data collection capabilities for every procedure and individual process step
- Data validation and exception handling
- GPS navigation
- Signature collection
- Complete access to service history
- Work order dispatch
- Quote generation
Tenpointsix also has an "Offline Mode" that allows field technicians to pull down work orders, including visual step by step guidance and all associated account, asset, and special instructions, to a local and encrypted database on their mobile devices. This enables them to fully perform their work functions when neither 3G/4G nor WiFi are available. Offline data is synchronized with the back office when the device is back online.
